The Island Beach Club
fb tw tw

Refund Policy



Our refund policy lasts for up to 30 days from the initial purchase.


If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working days. No cash refunds will be issued.


Refunds will be done only through the Original Mode of Payment


Late or missing refunds

If you havenít received a refund yet, first check your bank account.There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If youíve done all of this and you still have not received your refund yet, please contact us at accounts@theisland.ae.


Sale Items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Exchanges

Weather Conditions

From time to time, bad weather conditions as per the UAE Coastguard may prevent purchases from being redeemed. Cancellations due to bad weather conditions does not fall under our refund policy, however we will re-arrange your redemption date, subject to availability, at no additional cost.


Private& Public Events

In some cases, such events may be arranged and confirmed late. Cancellations due to private events does not fall under our refund policy, however we will re-arrange your redemption date, subject to availability, at no additional cost.



Toro Blanco

Beach Club

Private Hire

Day Visits